Privacy Policy

Rosterwise Pty Ltd

Effective Date: 17 March 2026

Rosterwise Pty Ltd (“Rosterwise”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy outlines how we collect, use, disclose and protect your information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. What Information We Collect

We may collect personal information that is reasonably necessary to provide our services, including:

  • Name

  • Company name

  • Job title or role

  • Email address

  • Phone number

  • Information about your organisation’s workforce and rostering practices

  • Any other information you provide to us directly

We may also collect limited technical data when you visit our website, such as:

  • IP address

  • Browser type

  • Pages visited

  • Time and date of visits

2. How We Collect Information

We collect personal information in a number of ways, including:

  • When you submit a form on our website (including requesting a roster audit)

  • When you contact us by email, phone, or online enquiry

  • During meetings, consultations or onboarding processes

  • Through cookies and analytics tools when you use our website

3. Why We Collect Your Information

We collect and use your information to:

  • Respond to enquiries and provide requested services

  • Conduct roster audits and related analysis

  • Communicate with you about our services

  • Improve our website, services and customer experience

  • Maintain internal records and business operations

We may also use your information to send relevant updates or marketing communications where permitted by law.

4. Disclosure of Information

We do not sell your personal information.

We may disclose your information to:

  • Service providers who assist us in operating our business (e.g. CRM platforms, hosting providers, analytics tools)

  • Professional advisors (e.g. legal, accounting)

  • Regulatory authorities where required by law

Where we use third-party service providers, we take reasonable steps to ensure they handle your information securely.

5. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

This includes:

  • Secure digital storage systems

  • Restricted access to personal information

  • Use of reputable third-party platforms

However, no system is completely secure, and we cannot guarantee absolute security.

6. Cookies and Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to understand how visitors use our site.

This helps us improve performance and user experience.

You can adjust your browser settings to refuse cookies if you prefer.

7. Access and Correction

You have the right to request access to the personal information we hold about you and request corrections if it is inaccurate.

To do so, please contact us using the details below.

8. Marketing Communications

We may send you information about our services where you have requested information or where permitted by law.

You can opt out of receiving marketing communications at any time by:

  • Clicking the unsubscribe link in emails

  • Contacting us directly

9. Overseas Disclosure

Some of our service providers may store or process data overseas.

Where this occurs, we take reasonable steps to ensure your information is handled in accordance with Australian privacy laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website with the effective date noted above.

11. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy, please contact:

Rosterwise Pty Ltd
Email: david@rosterwise.com.au
Phone: ‭0477 220 190‬
Website: https://rosterwise.com.au/